Note: Question No. 1 is compulsory and carries 20 marks. Attempt any TWO of the remaining and they carry 15 marks each.
Q.1 Read the following and answer the questions below it.
Modern science has discovered that job satisfaction is a composite affair. A number of factors combine to create a good job situation. They are formulated in the following “Psychological job requirements”.
– Need for a meaningful job and variety
– Need to learn and continue learning
– Need to make decisions at least in the immediate environment and so influence one’s immediate surroundings
– Desirable future prospects for one’s self
The items are not in order of priority – the individual makes his own choices – but they always seem to be present.
A study showed that the management’s opinion of what its workers wanted differed widely from the answers the workers gave to the same question. Management thought wages would be number one, then safety. Workers had acknowledgement first, wages a bit lower and safety last of all. The workers were willing to accept a fair amount of risk if they were praised for the job, and the job was interesting.
Obviously there is room for change and that goes for both parties. Appreciation of this fact is fundamental to success. To begin with, there is a certain amount of distrust which must be broken down both internally at the administration ashore and with regard to ship-shore relations. Admittedly it is not easy to overcome individual reservations and restraints, but one thing is evident : there must be a clear desire on the part of top management to back every effort made in this direction. There is no way of guaranteeing the end results, and no way of telling when those results might be forthcoming. One is embarking upon a process whch has to take its time; distrust cannot be turned into confidence overnight.

(a) For an employee, what is meant by ‘job satisfaction’?
Will it differ from job to job and person to person?
(b) Why job satisfaction is considered a composite affair?
(c) Explain what you understand by ‘Psychological job requirements’?
(d) As a cadet working on board a ship. What type of activities / jobs, which you think, give you job-satisfaction? Why so?

Q.2 (a) What are the various approaches to Management. Discuss their characteristics and contributions as well as their limitations.
(b) Why plan, if nobody can be certain of events in the future?

Q.3 (a) What are the most important factors affecting motivation? Discuss.
(b) One of the common errors is lack of listening skills. Please explain the meaning and substance of listening and how listening skills could be improved.

Q.4 (a) “The knowledge and skills required by the Management vary with the organizational level.” Explain this concept giving them emphasis at various levels.
(b) In many companies where companies have grown from within and are often family owned, very little authority is decentralized. What do you think would explain this?

Note: Question No.5 is compulsory and carries 20 marks. Attempt any TWO of the remaining and they carry 15 marks each.

Q.5 What is ‘Maritime Fraud’? Identify different types of such frauds noticed so far. What precautions shipowners should take to prevent such frauds?


What is ‘Unitisation’? What are the different types of unit loads? Explain each of them, indicating their advantages.

Q.6 How freight rates are quoted in respect of containerized cargoes? Explain each of them giving examples.

Q.7 Distinguish between :
(a) FCL, LCL
(b) ICD, CFS, CY
(c) HUB port and Feeder ports
(d) Land bridge, Mini bridge and Micro bridge

Q.8 Discuss in details the role of International Maritime Organisation for World Shipping.

error: Content is protected !!